Terms Of Sale


The prices indicated are included in 22%VAT. The offer and sale of products on www.sanisplit.it are regulated by these general conditions of sale.

We invite you to carefully read the conditions below, and to print them and/or save them on other lasting support for your choice. The information contained in the general conditions must be viewed and accepted by the Customer before sending the purchase order, this in order to fully satisfy the condition referred to in Articles 3 and 4 of Legislative Decree no. 185/1999. The products purchased on www.sanisplit.it are sold directly from the Goddess S.r.l.s. These General Conditions governing the relationship between the Customer and Dea S.r.l.s. Regarding the purchase of products made at a distance through the electronic/Internet network, on the website www.sanisiplit.it
All purchase orders sent to www.sanisplit.it must be exactly completed in all their parts and must contain the elements necessary for the exact identification of the products ordered, the customer and the place of delivery of the products.
The contract is concluded, and is binding for both parties, when the purchase order confirmation is sent to the Customer; This order confirmation will be transmitted by e-mail to the e-mail address indicated by the Customer himself. Dea S.r.l.s. reserves the right not to accept incomplete or non -compiled orders. Each customer’s right is excluded to compensation or compensation or compensation, as well as any contractual or non -contractual liability for direct or indirect damage to people and/or things, caused by the lack of acceptance, even partial, of an order.


Unless otherwise specified by the DEA SRLS delivery means to the street level. Upon delivery of the goods by the courier, the customer is required to check: – that the number of boxes is the same as indicated in the transport document in advance by e-mail and applied on the neck; – The packaging is intact, not damaged or wet or otherwise altered, including the sealing materials (adhesive tape or metal). Any damage to the packaging and / or product or the mismatch in the number of packages or particulars, must be immediately notified, subject to control WRITTEN on the proof of delivery courier. Once signed the document courier, the customer can not make any objection about the appearance of what was delivered. Any problems concerning the physical, correspondence or completeness of the order of the products received must be reported within 24 hours from delivery, as provided herein, these past seven days from the delivery can not be done. In the case of repeated inability to deliver to the address indicated by the Customer, the goods remain in storage for 5 days at the warehouses of courier. Such terms expired order will automatically be canceled and charged to the customer of storage and shipping costs. In the event that the customer does not accept the goods (reason non-payment, failure to take the goods) the goods should be in stock and is returned in the following days with an additional expense to be paid to the courier upon delivery. Transportation costs are indicated in the order summary page, and are valid within Italian borders. If the purchase order provides for the transport of goods outside the Italian borders, the shipping costs will vary according to the geographical area of ​​delivery, the weight, the volume and the total value of the goods.


All the products sold by the Dea Srls via www.sanisplit.it The site are protected as required by law, the standard guarantee of the manufacturer. The 24 -month warranty according to DL 24/02 applies to products that present a lack of conformity, provided that it is used correctly, respecting the expected use and as required in the technical documentation. To use the guarantee, the customer will maintain the invoice or receipt he will receive with the purchased product or the invoice that will be sent later. In case of lack of conformity, the Dea Srls will be the restoration of compliance by repairing / replacement or reduction of the price, until the contract is terminated. In any case, the customer must send the object whose requests not compliant with the commercial office of the Dea Srls in via Terrano, 9 in Civita Castellana (VT). If, following a technical control directly from the manufacturer, the defect should not be a lack of conformity pursuant to Legislative Decree 24/02, the Customer will be charged for any verification and recovery costs requested by authorized, as well as the costs of transport if supported by the DEA srl.


The delivery time of each product on the site in most cases oscillates for the countries of the European Community from 3 to 10 days, with the exception of the DHL express courier who can prevent reduced delivery times. Dea Srls will not be responsible for the delay in delivery later than expected if the delay is caused by circumstances by force majeure and not controllable by the seller (e.g. problems in the production of good, delay by suppliers, causes, delay courier on the delivery, ect.). Therefore, it is advisable to all buyers not to proceed with the construction, the renewal, the hydraulic system, etc. In relation to the delivery time agreed with the seller regarding nature, the uncontrollable causes cannot be respected and therefore wait for the delivery made of ownership purchased before proceeding with important housework. If the buyer does not respect the above, suffering damage for late delivery, the Dea Srls is considered totally exempted from any responsibility.


For people or companies not resident in Italy accept payments only by bank transfer or credit card through Pay Pal or Stripe. We accept all major credit cards and prepaid cards registered to the PayPal and Stripe System. Your financial data will not be shared with our company but will be handled entirely by PayPal o Stripe .The sales contract between the customer and DEA SRLS is concluded in Italy and regulated by Italian law. For the solution of civil and criminal litigation arising from the conclusion of this sale contract, the local jurisdiction is the only forum of Viterbo in Italy.

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